All products and services offered on our website www.elysiaistanbul.com belong to and are operated by Emirgan Teknoloji Çözümleri San. Tic. Ltd. Şti, registered at Buyukdere Cad No:175, Ferko Signature Building, Ic Kapi No:6, Şişli, Istanbul.

Our company may collect personal data for various purposes. Below is an explanation of how personal data is collected and how it is protected.

Collection of Personal Data

Members provide certain personal information (such as full name, company details, phone number, address, or email address) by registering or filling out various forms and surveys on our website. This data is collected as necessary for the nature of our business.

Campaigns and Notifications

Our company may occasionally send campaign information, new product updates, and promotional offers to customers and members. Members can choose whether to receive such communications during registration and may later change their preferences in their account settings or unsubscribe via links in the messages.

Security of Personal Data

Personal data sent electronically by members during the approval process or via email will not be disclosed to third parties outside the purposes defined in the "User Agreement" signed with our members.

Use of IP Addresses

Our company records members' IP addresses to identify system issues and resolve service-related problems. IP addresses may also be used to generally identify users and gather demographic data.

Credit Card Security

Our company prioritizes the security of credit card holders shopping on our sites. Credit card information is never stored in our systems.

SSL Security

Credit card information used during shopping is encrypted via 128-bit SSL (Secure Sockets Layer) protocol and securely transmitted to the relevant bank for authorization. Since card data cannot be viewed or stored by us, third parties are prevented from accessing this information under any circumstance.

Mail Order Security

Credit card and identity information sent to our company via mail order is stored confidentially according to privacy principles. These details are retained for 60 days in case of disputes and then securely destroyed.

Third-Party Websites and Applications

Our website may contain links to other sites. Our company is not responsible for the privacy practices or content of these linked websites.

Exceptional Cases

Our company may disclose user information outside this Privacy Policy only under the following limited circumstances:

• To comply with legal obligations imposed by laws, decrees, or regulations issued by authorized legal authorities;

• To fulfill the requirements of the "Membership Agreement" with our users;

• For official investigations or inquiries conducted by authorized administrative or judicial authorities;

• When necessary to protect users’ rights or safety.

Email Security

Do not share credit card, bank account, or private information unrelated to your purchase in emails sent to us. Emails may be accessed by third parties, and our company cannot guarantee their security.

Browser Cookies

Our company may use cookies to collect information about users visiting our website. Cookies help facilitate navigation and save your preferences.

Policy Changes

Our company may modify this Privacy Policy at any time. Changes become effective as soon as they are published on the website.

Contact Information

For any questions or suggestions regarding our privacy policy, please email us at: support@elysiaistanbul.com

Company Name: Emirgan Teknoloji Çözümleri San. Tic. Ltd. Şti
Address: Buyukdere Cad No:175, Ic Kapi No:6, Ferko Signature Building, Sisli, Istanbul
Email: support@elysiaistanbul.com
WhatsApp Support: +90 538 216 60 76